New River water hardness averages 12-20 GPG — well above the national average of 6 GPG. Our water softeners are sized specifically for Arizona's extreme hard water, using up to 75% less salt than conventional systems.
12-20 GPG
Water Hardness (vs. 6 GPG national avg)
Private domestic wells (Agua Fria basin groundwater)
Primary Water Source
Nearest: Glendale
CWC Service Hub
At 12-20 GPG, New River's water is some of the hardest in the country. Hard water causes scale buildup in pipes and water heaters, spots on dishes and glass, dry skin and hair, and shortened appliance lifespans. Common issues in New River water include: Hardness, arsenic, TDS, iron.
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Since 1998
Serving Arizona Families
0% APR
Financing for 9 Months
Homes in New River get their water from Private domestic wells (Agua Fria basin groundwater), and it tests at 12-20 GPG — hard enough that scale shows up on fixtures and inside water heaters within months. We size every softener for New River's water, not a national average.
water softeners
Microprocessor on-demand technology improves efficiency by 50%, regenerating only when needed. Smart metered valve tracks usage and regenerates at the optimal time.
or $217/mo for 9 months · 0% APR (32K)
dual stage
Industry-leading system combining water softening and filtration in one unit. Custom designed to CWC specifications for Arizona's extreme hard water conditions.
or $294/mo for 9 months · 0% APR (32K)
dual stage
Premier split-tank dual-stage system for households seeking the highest standard in both softening and filtration. Separate softening and carbon filtration tanks for optimal performance.
or $461/mo for 9 months · 0% APR (32K)
New River homes are on private wells, so there is no utility report. ADEQ classifies the basin's groundwater as hard to very hard; ADHS found arsenic above its comparison value in 16 of 21 wells sampled. Hardness varies by well — test before sizing.
View the Private wells (no municipal utility) report(opens in a new tab)Installers and service trucks for New River dispatch from our Glendale hub. It’s a warehouse rather than a retail showroom, so call to book a free in-home water test, or see systems in person at our Mesa showroom.
New River water hardness averages 12-20 GPG, sourced from private domestic wells (agua fria basin groundwater). This is significantly harder than the national average of 6 GPG, meaning scale buildup, dry skin, and appliance damage are common without treatment.
Yes — New River is within our Phoenix metro service area. Our nearest location is in Glendale. We offer free in-home water testing and same-week installation in most cases.
Water softeners for New River homes start at $1,945. Our three most-installed systems are Olympus On-Demand from $1,945, Sanitech Pro-Line from $2,645, Pantora Dual-Stage from $4,145. Most New River homes need a 48K or 64K grain system depending on household size and hardness (12-20 GPG here); sizing on our entry system runs 32K from $1,945, 48K from $2,145, 64K from $2,345. We confirm the right size with a free in-home water test. Every softener is backed by a 10-Year Part & Labor Warranty. Installation is quoted separately and starts at $250 for a standard installation to an existing softener loop. 0% APR financing for 9 months is available.
Most New River installations are finished in a single visit — a few hours when the home already has a softener loop, longer when we need to run a new line. We confirm the scope during your free in-home water test so there are no surprises on install day.
Many newer New River homes are pre-plumbed with a softener loop, which makes installation faster and less expensive. Older homes without a loop need a full line run to the main. We quote both options up front — see our loop vs. full-line guide for what to expect.
At 12-20 GPG, New River water is hard enough that most homeowners want true softening. Salt-free conditioners reduce scale without removing hardness minerals, so they fit homes on septic or anywhere brine discharge is a concern. We recommend one or the other based on your water test, not a sales quota.
Mainly salt. Our Smart Salt Delivery program monitors your brine tank and delivers salt automatically, and our technicians service systems across New River and the Phoenix metro. Beyond salt, a properly sized system needs very little attention.
Yes — 0% APR financing for 9 months is available on every system we install in New River, and pairing a water softener with reverse osmosis saves $350 with our bundle.
Pair your water softener with an RO system for complete water treatment. Remove 99%+ of dissolved solids for pure drinking water from your kitchen faucet. Save $350 with our bundle deal.
New River Reverse Osmosis Systems→A water expert will test your water, recommend the right system, and give you a no-pressure quote — all for free.
